Private Asia Tours - Your Local Tour Operator & Travel Partner in Vietnam, Cambodia & Laos About us Booking Payment Testimonials
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Payment Methods


We recommend and accept the following payment methods:

I- Credit Card
II- Western Union
III- Wire Transfer (Bank Transfer)

Booking Terms & Conditions

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I- Online Card Payment
 


 

We, Private Asia Tours, accept Online Card Payment. All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
We accept Visa, Master Card, American Express and JCB card.

Please follow the link to find the Payment Instructions or contact our travel consultant or email us at info@privateasiatours.com for further information. 

Important Notes
1) Your card issuing bank will debit you in local currency and Private Asia Tours will have no control on the rate of conversion used by your card company.

2) Service vouchers will be issued at least one week before the departure date.

3) When you are ready to pay by credit card, please provide us the following information: Your name on the card, billing address, telephone number. Then our travel consultant will send you the Invoice Payment Link to process the Payment.

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II- Pay by Western Union



If there is Western Union Service in the area where you live, you can choose to send us deposit through Western Union which is very quick, easy and safe.

Here is our authorized recipient's details:

Full name: Do Ngoc Ha (Surname: Do, First name: Ngoc Ha)

ID number: 111 514 541
Address: Duyen Thai, Thuong Tin, Hanoi
Mobile phone number: +84. 989291913


After you send us the money, please tell us the full name of the remitter, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union.

Western Union is the fastest way to pay us. We can get your money in a couple of minutes after you send the money. So it is an ideal way for the late bookings.

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III- Payment by Wire Transfer (Bank Transfer)

 

You can pay us by wire transfer to our bank account. Please find our bank details as below:

Account name: Private Asia Tours Co.,Ltd
Account number: 59036659
Asia Commercial Bank (ACB)
Swift Code: ASCB VNVX
Bank branch address: 184-186 Ba Trieu Street, Hanoi, Vietnam
Tel: 84.43.943 3508 /Fax: 84.43.943 9283
Website: www.acb.com.vn 

After you send the money, please fax or scan then email us the bank receipt for the proof of payment. 

Note:
Please write your travel consultantís name on the postscript when you transfer the money.
It may take 5 days to 2 weeks for the wired payment to reach us. So we do not accept wire transfer payment if you confirm the booking and pay us less than 10 days prior to your arrival date.

Any bank charges levied by the sending bank relating to Private Asia Tours must be paid by the client.

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Booking Terms & Condition:

Confirmation:
Upon receipt of your request, we will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgement.

Deposit

All trips require a deposit from 20% to 30% of the total amount. The deposit will confirm your booking.

Cancellations
In the event of cancellation, we will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.

All cancellation must be informed in writing either by email or fax.
 

Refund

Refunds, and their method will be effected as agreed between you and Private Asia Tours for unused services, and timely cancellations. Again, we will not charge you any amount for our work. However bank fees, if applicable, will be for your account.


Travel Insurance
We highly recommend travelers purchase an personal travel insurance which includes trip cancellation, medical, and other coverage.

Tour cost
Tour costs and what inclusion/exclusion are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double/twin occupancy and most meals, all transportation during the tour, entrance fees , and services of a local tour guide. Tour costs are based in USD and per person.

Voucher
Voucher will be issued by Private Asia Tours after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to passenger.

Liability
No refunds nor exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member. Private Asia Tours is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement, accidents, inclement weather, political restrictions or any other causes must be covered by the passengers. Passengers are required to have full travel insurance covered. This include trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur, Private Asia Tours will endeavor to substitute a suitable arrangement of similar value.

Complaints/Refunds:
Private Asia Tours will act as an intermediary between the clients and other services suppliers such as air, train, boat hotels in the event of any complaint.


                                   

 

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http://www.privateasiatours.com
Email:
info@privateasiatours.com